Shipping Policy
Deliveries are available within supported campus communities and surrounding areas. Delivery timelines may vary based on location, order volume, and vendor availability.
Refund Policy
Returns and refunds are subject to the policies of the respective vendor. Customers are encouraged to inspect products upon delivery and report any issues promptly.
Cancellation / Return / Exchange Policy
Order Cancellation
Customers may request to cancel an order before it has been confirmed, processed, or dispatched by the vendor. Once an order has been processed or shipped, cancellation may no longer be possible.
Returns
Returns are accepted only for products that are damaged, defective, incorrect, or significantly different from the product description provided by the vendor.
To be eligible for a return:
The return request must be made within 48 hours of receiving the item.
The product must be unused and in its original condition.
Proof of purchase and supporting evidence (such as photos) may be required.
Exchanges
Customers may request an exchange if they receive a damaged, defective, or incorrect item. Exchange requests are subject to product availability and vendor approval.